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Returns and Exchanges

Returns

Products may be returned for a refund within the first 30 days from the date of the purchase, excluding the shipping charge unless noted specifically on the individual product page. We cannot accept returns of products that are empty, on sale or have been discontinued. We cannot be responsible for any Customs Office actions nor for reimbursement of any Customs Fees if products are returned from outside the United States. Please insure returns to assure that they successfully arrive back to us. Please include the products along with a copy of your order invoice and a brief reason for the return.

To return any item, simply contact us by email us at info@nursejamie.com. Write RETURN in the subject line. We will provide instructions from there to ship the item(s) back to us. Include the item(s) you wish to return along with a copy of your order invoice. Once your return is received, you will receive the refund, along with an email message confirming receipt. Note: Original and/or return shipping fees are non-refundable.

Returns may be sent to us at: 

Attn: Returns Dept Nurse Jamie Inc
1511 Montana Ave
Santa Monica, CA 90403

Exchanges

If your purchase is within the 30-day margin, you may opt to exchange your item(s). In order to process this exchange you must email info@nursejamie.com and put EXCHANGE in the subject line. Your new item will be sent out once the previous item has been received and reviewed by our staff. If the new product ordered is more than the return credit, please specify what form of payment you would like to use to satisfy the account balance and complete the exchange. We do not accept exchanges of products that are empty.